Diane Armington - Testimonials

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Had a great experience , everything was done professionally within the restricted time frame .

Asma Sadaf

Diane is a hard working, knowledgeable realtor.

She was always available and went the extra mile. Working with her made the experience more enjoyable and personable. She’s a lovely person as well!!

Brandy Diehlman

Diane is a great person and knows the housing market.

I would have her sell a house for me again with no regret.

Michael Porter

Diane was great to work with!

Buying a home is a long process and can be difficult. We are thankful we had Diane to walk us through every step of the way. She was very pleasant, professional, and a great communicator. She was always quick to respond with any questions we had. Thank you Diane!! We are so thankful for all that you did for us. We love our new home!!

Melanie Strauchon

Diane was extremely responsive, helped guide me through the process, referred third party inspectors and other experts when needed, and went to bat for me on several occasions in my dealings with the seller.

Steven Charles Bersticker

We have worked with Diane on several properties in NE Ohio.

She knows everybody and her knowledge of people in the community and connections has helped us numerous times. She knows what to do when an issue comes up. What can I say, our first home offer was on the brokers open house and the second home sold in less than a week.

Robert Davidson

Diane Russo Armington

Diane has worked with relos before, so understood that we were looking at areas and not just houses.

Paula Hurst

Very hard working, prompt, persistent, knowledgeable, and friendly.

Charles Gruenspan

Everything

Cynthia

Diane’s dedication for her clients is what made this complicated experience so great.

Also, I trust her.

William Byrd

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Sharmyn Clark for Mystic Earth, llc

Kept me informed even when we waited and waited to here from sellers.

Diane made the overall experience easier even though it can be very complicated and stressful. Thank you

Elizabeth Abbey

Diane is very accommodating, knowledgeable and great with communications.

I trusted her with this process!

Michael

Overall great

Donna Majer

My experience with Berkshire, ( Diane) was most enjoyable as well as efficient.

I am satisfied with the way my most complicated situation was completed. I would highly recommend Berkshire to everyone!!!

Clarice J. Prevost

Diane is a true Professional who knows the business and took this deal from a conversation, through to the end….

Staying on top of thing all along the way! We are a group of 5 siblings and all were happy with the results! Thank You Diane!

Harold Armington

Diane and Danielle are the best!

Thanks again

Hilarie Hionis

She is a fantastic agent and property manager.

Extremely dedicated to her craft.

Ben London

She made the whole purchase process great in general, because she knew how to accompany me in all the steps, guiding me, listening to every question, helping better than anyone else.

I am more than grateful for her service and attention!

Jorge Chacos

She is a pleasure to work with.

Pavlos Pavlidis

Diane, got for me all the information I asked For , she was available when needed, Great service!

!!

Yoel Oz

Diane communicated with us during the entire process.

She made it easy for us.

Sharon

It’s not the company as much as the agent.

Marty Helstein

Diane and Amy were wonderful a great team.

They were responsive, helpful, and supportive through the selling process. I would highly recommend these ladies!

Sandra Newberry

Diane is wonderful to work with.

She is both professional and caring, and always goes the extra mile. She was readily available during the whole process and offered sound advice throughout. As an out-of-state buyer, I had to really rely on her guidance and her “eye”, and I always felt supported. I now have the perfect home for me. Diane is a gem — I highly recommend her!

Jennifer Robins

Diane is a wonderful person and a great communicator.

She was tasked with the very difficult job of selling what I consider a "lemon" of a house and was able to complete the deal. Very impressed with how she handled all the issues that came up in the selling process. I would, and most likely will use her again on future deals.

Charles Armington

Diane helped us get into our house in five weeks.

I think that may be a record. We appreciated everything she did to help make that happen.

Garry Gooding

Diane was reasonable and always willing to be helpful to get the sale done.

She and her team helped a lot with city inspections. Her approach is one of listenting to the client while relying on her best practices.

Michael Murphy

Diane and Dani have again been a pleasure to work with.

They are quick, flexible, and focused on the client. I recommend them to my friends.

Michael Murphy

Very knowledgeable, prompt, driven, follows up.

Charles Gruenspan

Diane is very knowledgeable about the local real estate market and the past and present trends.

She is a great realtor whether you are selling or buying a property.

Sharmyn Clark

Very helpful in all aspects of getting the deal done.

Thanks!

Josh Staph

These 2 ladies made my life so much easier.

Absolutely loved working with them. Honest, accommodating , professional, understanding. Everything you need from realtors. They just started, but I really think they will go far.

Sabriy Mamukadze

Diane knows the area and markets better than most realtors.

She is the best!

Sharmyn Clark

Diane was responsive, pleasant and did whatever she could to get us through the purchase process easily.

We feel lucky to have had her as our realtor.

Darren Diehlman

Diane was great!

Everything went very smoothly from start to finish. Diane also has helped us with getting the utilities turned on as well as actually showing up to let work men, Decorators and deliveries into the house. We live in California, so without Diane’s help, things would not have gone as well as they did! She is very professional and gone well above and beyond for us! Thanks Diane

Steven Paul Conforti

everything went smooth

Eric Vance

Great experience!

Brian Strauchon

Diane worked hard on my behalf and got me my house even when there were others bidding on the property.

Thanks Diane!

Annie Lopez

Diane was wonderful with my wife and I.

She was very responsive to our needs. We were only in town for a few days to look for homes. We were able to see a lot of homes in a very short amount of time.

Andrew Courtnage

Diane certainly put our interests first and was very patient and flexible during our selection process.

Shawn Thomas

Diane was great.

Sold our home in hours on the market. Communication was top notch and her contacts with the city helped push through our inspections. Great transaction.

Steve Vyn

I feel communication was lacking.

Never received code to see feedback. Didn’t know property even had been visited by potential buyers until I initiated update. Otherwise Diane was helpful and did what she needed to sell property...just wish I was kept in the loop more

Fred Morey

Diane knows how to sell a house and is a great asset to helping get it done.

Michael Porter

Diane A did a fabulous job.

Richard S Gates

Really appreciated Diane's willingness to stick with us as our search dragged on and our availability was difficult (out of town).

She quickly responded to our request to show us properties...some showings were long as are taste was very specific. Post Offer Diane provided comparable sales and was very helpful in getting inspections done quickly, however, could have used more support in final negotiation for best deal.

Maria Wilson

Diane offers a very personal approach to representing a client.

In addition to the great advice and guidance she offered, she went above and beyond by scheduling and meeting with inspectors leading up to the sale of our home after we had already moved out of town.

Josh Staph

The way in which perseverance in concluding a good deal for the parties.

----

Jorge Chacos

Diane is at the pinnacle of her career, she's seen it all and has a game plan that reflects that, there are very few other realtors playing at this level.

Pierre
Reviews on Zillow
Average Rating
"Diane is willing to go the extra mile for her clients. She never gives up and keeps pushing forward even against adversity. I am very happy with the job she has done for us. She has our unique condo in Shaker Heights listed and is doing a great job."
5 /5.0
by jl112
"Diane’s conduct was completely unacceptable and unprofessional, and I feel compelled to warn others.After a check we mailed to her accidentally bounced — an honest oversight that we immediately corrected — we followed her exact instructions, wired the funds right away, and sent her a confirmation of the transfer. Instead of taking a minute to verify the transaction with her own finance department, Diane decided to blast a group text that included not only me and my husband, but also our agent, the tenants’ agents, and several other unrelated individuals — publicly announcing that our check had bounced and implying that our wire didn’t go through.This was not only unprofessional — it was a clear violation of our privacy. Private financial matters should never be broadcast to third parties, especially when those people have no involvement in the transaction. There is absolutely no justification for exposing a client’s personal financial situation to others.The check issue was resolved immediately and in good faith, yet Diane’s response was aggressive, accusatory, and humiliating. She made false assumptions instead of verifying facts, and treated us with open hostility. Her behavior showed a total lack of discretion, judgment, and emotional control — qualities that no real estate professional should ever lack.Berkshire Hathaway should take this incident seriously. What happened was not just a misunderstanding — it was a serious breach of client confidentiality and professional ethics. I would strongly caution anyone from working with Diane until she receives proper training on professionalism, communication, and privacy compliance."
1 /5.0
by user8984522
"we have known Diane for over 18 years. she has helped us with multiple transactions. the buying and selling of our home in Shaker Heights, OH - 17611 Berwyn Road and the buying and soon to be sold home in Moreland Hills, OH - 3660 Chagrin River Road. she is very knowledgeable and experienced."
5 /5.0
by pavlos906
"I have pushed several properties with Diane's help. I have also sold one. She is very professional and personable. She works very hard to get you into properties and to find the right buyer for your property. Very creative with the process"
5 /5.0
by mlhauserman2
"Diane knows the Cleveland market well. She has represented me for multiple purchases and sales over the years, most recent being 2014. I am a repeat customer because of the excellent service that she provides. Diane was always at the other end of the phone when I called, but when she was unavailable, she would make it a point to get back to me that same day. I refer her whenever the opportunity may arise. She IS the consummate professional!"
5 /5.0
by brx1956
"Diane was extremely friendly and comfortable to work with; she also comes with many years of experience and knowledge regarding the buying process. She was almost always quick to respond via text and phone calls. I do feel Diane is more familiar with areas closer to the eastern suburbs of Cleveland and that perhaps she was not as familiar with the Chardon, OH, area where I purchased. She also helped us negotiate terms after the home inspection; for example, the sellers provided money towards closing to cover some issues that were found in the home inspection."
4 /5.0
by kariluoma3
"Our condo was difficult to sell for a number of reasons, but Diane never gave up on us. She had numerous broker open houses and was patient as we pulled the listing off and on over a period of 3 years. She is also delightful to be with."
5 /5.0
by bossinh
"In 2016 Diane helped us to quickly and easily sell our home in Chagrin Falls that we were renting out at the time. While the situation with the year long renting, tenant was sensitive, Diane handled it perfectly while allowing prospective buyers see the house and all the while respecting the needs of the tenant. Diane successfully sold the house “as-is” for a fair price. Thanks again Diane!"
5 /5.0
by adammarcia555
"Over the last 15 years I have moved 7 times. During that time I have worked with a lot of different realtors in a lot of different places. I can say, unequivocally, that I have never met a better, more dedicated, more trusting, and better partner in the realtor business than Diane. My wife and I consider Diane to be "our realtor" - which is a rare thing for us and, I think, a rarity in this business. Diane is always willing to help, whether it's in her financial interests or not. She is willing to lend her advice on questions that do not benefit her financially...she is always willing to listen to our needs and help us think through our real estate questions and thoughts. The best thing about Diane is that she ultimately cares about her clients happiness and satisfaction - far more than she cares for her own. Diane is more than "our realtor", Diane is our lifelong friend."
5 /5.0
by peterlau11
"Diane is a wonderful realtor and person at heart. Warm and friendly with an abundance of experience. Diane showed me many houses and even hooked us up with a realtor in CO when we almost moved. We listed our house with her, but then decided to stay and add on."
5 /5.0
by laurel98
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